Support Services

Business Office

The business office maximizes revenue reimbursements from Nevada Medicaid, Medicare, private insurance and other third party resources. It is important to keep your insurance information updated with our Patient Registration Division. Third party revenue is utilized to provide additional health care services of the RSTHC.

Jovino Lorenzo, Business Office Manager
Phone: (775) 329-5162, ext. 1910

Patient Benefits

The Patient Benefits Coordination Department assists patients applying for alternate resources, such as Medicaid, Nevada Check Up, Medicare, disability and other resource programs including the food stamp program and energy assistance.

Patient Benefits Coordinators are available to assist patients with alternate resource applications and submit applications to the appropriate agency on behalf of our patients. In addition, home visits can be made to accommodate homebound patients.

Referrals for food baskets and additional information about community resources for individuals who are homeless or in need of food and clothing are also available through the Patient Benefits Department.

Jane Smith, Patient Benefits Coordinator
Phone: (775) 329-5162, ext. 1007

Health Information

Health information maintains medical records and related medical documentation of all RSTHC patients. Please visit our office for copies or releases of your medical information.

Agnes Hallmark, Health Information Manager
Phone: (775) 329-5162, ext. 1950

Emergency and Disaster Preparedness

The Reno Sparks Tribal Health Center received grant funding through the Federal Emergency Management Agency (FEMA), and is currently preparing to sustain operations of RSTHC/Tribal Community for potential disaster. Preparedness training and equipment are used to sustain operations while reducing the effects and impact after the event occurs.

TBA, Emergency Management Coordinator
Phone: (775) 329-5162, ext. 1918

Facilities

Our Facilities Division is responsible for the continued safety, health, comfort, and suitability of our beautiful clinic. While visiting, please report safety concerns / hazards to our front desk receptionist in the main lobby.

Rodney Baker, Facilities Manager
Phone: (775) 329-5162, ext. 1909

Administration

Administration supports the the Reno Sparks Tribal Health Center infrastructure providing oversight, leadership, guidance, and support services to all divisions of the health center. This includes information technology and grant writing for contracts and grants that assist in sustaining all programs and activities.

Cheryl Johnson, Health Administration Office Manager
Phone: (775) 329-5162, ext. 1901

In addition, Administration provides direct communication with the advisory and governing bodies of the Reno-Sparks Indian Colony including the following:

Executive Health Board

The Reno-Sparks Indian Colony Executive Health Board meets regularly regarding health concerns of the tribal community and serves as an advisory role to the RSTHC.

The Executive Health Board meets monthly, on the third Monday of each month at 5:30 p.m. at the RSTHC.

Executive Health Board Members include:

1. William Astor – Chairman
2. Atha Kerr – Vice Chair
3. Darlene Gardipe – Secretary
4. Joanne Bill – Member
5. James Thomas – Member
6. Dee Dee Ramirez – Member

Tribal Council

Reno Sparks Tribal Council is the governing body of the Reno-Sparks Indian Colony, providing direct oversight and approval of all services, contracts, grants, policies, procedures, resolutions, and/or tribal laws of the RSTHC health care delivery system.